Questions, suggestions and complaints
Our most important commitment is to serve our customers in the best possible way.
Questions & suggestions
If you have any suggestions or questions about products, services and transactions, please send an email to:
Your satisfaction is extremely important to us. If you are not satisfied with an aspect of our service and care, we will do our best to correct it. Please contact us:
You can also use the official complaints procedure link (Denúncia) here.
Our goal is to resolve complaints internally and ensure your satisfaction. However, if you are not satisfied with our response, you can contact us by calling 0800 770-5422 or visiting this page.