Contact Us

Business Transfers

Telephone
Telephone

Corporate Desk:
Telephone: +55 (11) 3018.1879
WhatsApp®:  +55 (11) 3018.1830

Monday–Friday:
9:00am – 6:00pm (BRT UTC-3)

 

Please be aware that moneycorp may record telephone calls to and from its offices for quality, training and legal purposes.

Write to us at
Write to us at

Brazil (Country office)

moneycorp
Rua Joaquim Floriano, 1052,
7º Andar, Conj. 71/72
Itaim Bibi, São Paulo
SP, CEP 04534-004

 

United Kingdom (Head office)

moneycorp
Zig Zag Building Floor 5
70 Victoria Street London
SW1E 6SQ
United Kingdom

Personal Transfers

Telephone
Telephone

Private Desk:
Telefone: +55 (11) 3018.1831
WhatsApp®:  +55 (11) 3018.1831

Monday–Friday:
9:00am – 6:00pm (BRT UTC-3)

 

Please be aware that moneycorp may record telephone calls to and from its offices for quality, training and legal purposes.

Write to us at
Write to us at

Brazil (Country office)

moneycorp
Rua Joaquim Floriano, 1052,
7º Andar, Conj. 71/72
Itaim Bibi, São Paulo
SP, CEP 04534-004

 

United Kingdom (Head office)

moneycorp
Zig Zag Building Floor 5
70 Victoria Street London
SW1E 6SQ
United Kingdom

FX Services

Telephone
Telephone

Corporate Desk:
Telephone: +55 (11) 3018.1879
WhatsApp®:  +55 (11) 3018.1830

Monday–Friday:
9:00am – 6:00pm (BRT UTC-3)

 

Please be aware that moneycorp may record telephone calls to and from its offices for quality, training and legal purposes.

Write to us at
Write to us at

Brazil (Country office)

moneycorp
Rua Joaquim Floriano, 1052,
7º Andar, Conj. 71/72
Itaim Bibi, São Paulo
SP, CEP 04534-004

 

United Kingdom (Head office)

moneycorp
Zig Zag Building Floor 5
70 Victoria Street London
SW1E 6SQ
United Kingdom

Tourism Services

Telephone
Telephone

Tourism Desk:
Telephone: +55 (11) 3018.1878
WhatsApp®:  +55 (11) 3018.1830

Monday–Friday:
9:00am – 6:00pm (BRT UTC-3)

 

Please be aware that moneycorp may record telephone calls to and from its offices for quality, training and legal purposes.

Write to us at
Write to us at

Brazil (Country office)

moneycorp
Rua Joaquim Floriano, 1052,
7º Andar, Conj. 71/72
Itaim Bibi, São Paulo
SP, CEP 04534-004

 

United Kingdom (Head office)

moneycorp
Zig Zag Building Floor 5
70 Victoria Street London
SW1E 6SQ
United Kingdom

Questions, suggestions and complaints

Our most important commitment is to serve our customers in the best possible way.

Questions & suggestions 

If you have any suggestions or questions about products, services and transactions, please send an email to:

adm.brazil@moneycorp.com 

Complaints 

Your satisfaction is extremely important to us. If you are not satisfied with an aspect of our service and care, we will do our best to correct it. Please contact us: 

corporate.brazil@moenycorp.com

You can also use the official complaints procedure link (Denúncia) here.


Ombudsman

Our goal is to resolve complaints internally and ensure your satisfaction. However, if you are not satisfied with our response, you can contact our Ombudsman, and fill out the necessary form so that we can evaluate your request.